


FAQ
Got questions about mortgages or protection insurance? You’re in the right place! Below are answers to the questions we get asked the most from both personal and business clients. If you don’t see your question here, feel free to get in touch.
Mortgages for personal clients
What types of mortgages do you offer?
We help with all kinds of mortgages including first-time buyer mortgages, remortgages, home movers, buy-to-let, and help-to-buy options.
Can I get a mortgage if I have bad credit?
Yes, you can. We work with lenders who specialise in helping people with poor or limited credit history.
How much deposit do I need?
Most lenders ask for at least 5% of the property value. A bigger deposit could get you a better interest rate.
How much can I borrow for a mortgage?
This depends on your income, expenses, and credit score. As a rough guide, you might be able to borrow up to 4-5 times your annual income.
What documents do I need to apply?
You’ll need photo ID, proof of address, recent payslips or tax returns, and bank statements.
Can I keep my current mortgage if I move house?
Many mortgages are portable, which means you can take them with you when you move. We’ll check the details for you.
What is a fixed-rate mortgage?
With a fixed-rate mortgage, your interest rate stays the same for a set time – usually 2, 3 or 5 years – so your monthly payments won’t change.
What’s the difference between interest-only and repayment mortgages?
Repayment mortgages reduce your loan over time. With interest-only, you just pay the interest each month and repay the full loan at the end.
How long does mortgage approval take?
Once you’ve submitted all documents, approval can take anywhere from a few days to a few weeks depending on the lender.
Why should I use a mortgage broker instead of going directly to a bank?
We have access to a wide range of lenders – not just one bank – which means we can find a mortgage that suits your needs and possibly save you money.